Shipping policy
Shipping Policy
At Zyren, we are committed to delivering your orders efficiently and reliably. Please review our shipping information below.
Shipping Timeline
Orders are processed and shipped within 7-15 business days from the date of purchase. Please note that business days exclude weekends and public holidays. Once your order is dispatched, you will receive a tracking number via email to monitor your shipment in real-time.
Shipping Regions
We currently ship to most countries worldwide. Shipping costs and delivery times may vary depending on your location. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Order Tracking
After your order ships, you will receive an email containing a tracking number and a link to monitor your package. We recommend checking your tracking information regularly for delivery updates.
Customs and Delays
International shipments may experience delays due to customs clearance processes. Zyren is not responsible for delays caused by customs authorities or third-party courier services. Any additional fees or taxes imposed by customs are the responsibility of the customer.
Shipping Issues
If your order does not arrive within the expected timeframe or arrives damaged, please contact our support team at supportzyren@gmail.com within 7 days of the expected delivery date. We will investigate and work to resolve the issue promptly.
Contact Us
For shipping inquiries, please email us at supportzyren@gmail.com. We typically respond within 24-48 hours.